Once an application for expedited assessment or an application to resolve an injury management dispute has been accepted by the Commission, a preliminary conference will be scheduled 14 days from lodgment. The Commission will inform each party in writing of the time and date of the preliminary conference.
The preliminary conference is conducted by a senior lawyer or member from the Commission, who will have read all the evidence on which each party relies.
The preliminary conference may be attended by:
- the worker
- the worker’s legal representative
- the insurer
- the insurer’s legal representative
- the worker’s employer, especially if the employer is a self-insurer
- an interpreter, if needed.
Once all parties are connected to the preliminary conference, the senior lawyer or member will introduce the parties and explain the process. They will assist the parties to identify the issues in dispute and encourage them to reach an agreement about the dispute or part of the dispute. They will confirm:
- that all parties understand the process
- whether everyone agrees on the facts or issues in dispute
- any legal or threshold issues that must be decided
The senior lawyer or member is required to use their best efforts to bring the parties to an agreed resolution.
The preliminary conference is scheduled to run for up to 90 minutes, although it often takes less time than that.
At any stage during the preliminary conference, there is a facility for either party to have a private conversation with their legal representative, even if they are not in the same location. The senior lawyer or member will use the preliminary conference facilities to arrange this.
If a dispute is not resolved at the preliminary conference, the senior lawyer or member will either seek further information (such as obtaining an assessment by an injury management consultant) or will decide the dispute and issue a decision. Decisions are issued to the parties within 14 days.